JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN

Pengaruh Beban Kerja dan Stres Kerja Terhadap Turnover Intention Karyawan di The Sanchaya Bintan

2023-12-29T08:37:55+00:00

This study begins with employee complaints about the heavy workload and work stress caused by work so that it affects Turnover Intention at The Sanchaya Bintan. The purpose of the study was to determine the effect of workload and work stress on Turnover Intention at The Sanchaya Bintan. This type of research is causal associative with a quantitative approach used the survey method, to find out the effect of workload (X1) and work stress (X2) on Turnover Intention (Y) at The Sanchaya Bintan. The population in this study were all employees at The Sanchaya Bintan, with a sample of 115 respondents. The sampling technique used in this study was non-probability sampling with saturated sampling. The data collection technique was carried out by distributing questionnaires using a Likert scale that has been tested for validity and reliability. In testing the hypothesis using the Multiple Linear Regression test, the results of the study are: Data collection techniques are carried out using a questionnaire (questionnaire), whose validity and reliability are tested with a Likert scale. The results of this study are: (1) Workload in the good category (70.5%), (2) Work stress in the good category (71.98%), (3) Turnover Intention in the good category (71.91%). Multiple Linear Regression Test with a calculated F value of 25,538 with a significance of 0.000 <0.05, where the workload and work stress variables have a significant effect on Turnover Intention, with an Adjusted R Square value of 0.301.

Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Loyalitas Kerja Karyawan Whiz Prime Hotel Kota Padang

2023-12-31T20:54:07+00:00

This research was conducted of this research is the work loyalty of Whiz Prime Hotel Padang employees which is influenced by the work environment and organizational culture. The aims of this study: 1) To know the effect of work environment and organizational culture on employee loyalty, 2) to describe work environment, 3) to describe organizational culture, 4) to describe employee loyalty. And the type of research used is quantitative research with a causal associative approach. The research was conducted at Whiz Prime Hotel Padang. For the population of this study as many as 62 people. And for the selection of this research sample, namely a saturated sample with a total of 62 people. And the data collection technique used is the Likert Scale which has been tested for its validity and reliability. The analysis technique of this study used multiple linear regression analysis which was processed with the help of the SPSS version 26.00 program. So the results of the study show that 1) There is a significant influence of the work environment and organizational culture on employee loyalty by 55.7%, 2) the work environment is in the fairly good category with an achievement score of 45%, 3) Organizational culture is in the category quite good with an achievement score of 42%, 4) Employee Loyalty is also in the fairly good category with an achievement score of 36%.

Pengaruh Knowledge Sharing Terhadap Kinerja Karyawan di Truntum Hotel Kota Padang

2023-12-29T08:48:12+00:00

This research was conducted based on interviews conducted during pre-research at Truntum Hotel Padang, which found several problems related to Knowledge Sharing and Employee Performance such as lack of employee knowledge of the work station and not achieving the quantity of employee work. The purpose of this research is to analyze the effect of knowledge sharing on employee performance at Truntum Hotel Padang. The method in this research is quantitative, causal relationship. The population in this study were all employees at Truntum Hotel Padang, totaling 78 employees. The sampling technique used is non-probability sampling, which is a saturated sampling technique that uses the entire population as a sample. Sources of research data were obtained from primary data by distributing questionnaires to respondents, namely employees, then secondary data obtained from companies. The research instrument uses a questionnaire (questionnaire) with the arrangement based on a Likert scale. Instrument trials were carried out by means of validity tests and reliability tests. The results of this study (1) namely the knowledge sharing variable shows an adequate category with a percentage of 44%, (2) then on the Employee Performance variable it shows an adequate category with a percentage of 54%. (3) Based on the results of the hypothesis testing used, the regression coefficient equation is 0.397 with a sig value of 0.000 <0.05, meaning that every 1 point increase in Knowledge Sharing units increases 0.397 Employee Performance units. The R Square value is 0.150, meaning that the influence of the X and Y variables is 15%.

Pengaruh Online Customer Review Terhadap Keputusan Pembelian Jasa Kamar Studi Pada Pengguna Online Travel Agent di Rocky Plaza Hotel Kota Padang

2023-12-31T10:22:10+00:00

This research was conducted based on the results of observations during pre-research during industrial field practice at Rocky Plaza Hotel Padang and the background of the problem of Online Customer Reviews that are still few, there are negative comments and room sales through Online Travel Agents are still low. This type of research is descriptive associative classified as causal associative research with a survey method that aims to see the influence of Online Customer Reviews (X) on Purchase Decisions (Y) through Online Travel Agents at Rocky Plaza Hotel Padang. This research was conducted based on observations during the industrial field experience at Rocky Plaza Hotel Padang, the authors found problems, namely the low sales of rooms through Online Travel Agents and the number of reviews contained on online travel agent sites is still relatively small. The number of samples in this study were 208 respondents using purposive sampling technique. Data collection in this study was obtained using questionnaires and google forms that have been compiled with a Likert scale. Technical analysis in this study is simple linear regression and the coefficient of determination. Based on the results of the study, it can be concluded that: (1) Online Customer Review (X) in the category of not agreeing (51%), (2) purchasing decisions (Y) in the category of agreeing (54.8%), (3) test results simple regression, the results of the regression coefficient equation are equal to. Based on the above equation, the regression coefficient is 0.659 with a sig value. 0.000 0.05. This means that every increase of 1 unit of Online Customer Review will increase by 0.659 units of purchasing decisions. For the results of the R Square value obtained at 0.749, it means that the effect of the X variable on Y is 74.9% and 25.1% is influenced by other factors..

Pengaruh Media Sosial Instagram dan Atraksi Wisata terhadap Keputusan Berkunjung Wisatawan ke Wisata Puncak Pinus Becici, Yogyakarta

2024-03-05T17:36:11+00:00

Social media is one of the promotional tools that influence tourists' visiting decisions. Through social media, especially Instagram, tourists can easily access the official accounts of the tourist attractions they are going to. Tourist decisions can be influenced by several factors, namely tourist attractions, ease of accessibility and also reviews from other visitors. This research focuses on the influence of Instagram social media and tourist attractions on tourist interest in visiting. This study will try to find out how the influence of the two independent variables on the dependent variable. The research method in this study is quantitative research with sampling using probability sampling techniques. This research was conducted at Becici Pine Peak, Yogyakarta, by distributing questionnaires to visitors who came. From the results of distributing questionnaires, it was found that the majority of visitors came from within the Yogyakarta area and had an average age of 20 to 30 years. The results showed a significant influence between the 2 independent variables (X1) and (X2) with the dependent variable (Y). The presence of social media such as Instagram makes it easier for tourists to make decisions before visiting Becici Pine Peak, Yogyakarta.

Pengaruh Usefulness Dan Ease of Use Terhadap Online Booking Hotel Intention di Platform Agoda

2024-03-05T18:24:22+00:00

This research is driven by the researcher's observations concerning online hotel booking intention on the Agoda platform. The development of guest visit rates has experienced a significant decline, with fewer guests opting to check in using the Agoda platform compared to other online travel agents. This is influenced by the perceived lack of usefulness and ease of use on the Agoda website. The objective of this study is to describe and analyze the impact of usefulness and ease of use on online hotel booking intention on the Agoda platform. The research methodology employed is quantitative research using purposive sampling, with a sample size of 130 respondents determined using the Hair formula. Data collection in this study utilized a questionnaire with a Likert scale that had been tested for validity and reliability. The collected data was analyzed using multiple linear regression analysis with the assistance of SPSS (Statistical Product and Service Solution) version 27.00. Based on the research analysis, it can be concluded that the independent variables, usefulness (X1) and ease of use (X2), have a positive and significant influence on the dependent variable, which is online hotel booking intention. Usefulness (X1) and ease of use (X2) collectively account for 24.7% of the variance in online hotel booking intention (Y), while the remaining 75.3% is influenced by other variables.

Perkembangan Surabaya Sightseeing and City Tour Bus Sebagai Promosi Wisata di Kota Surabaya

2024-03-21T08:02:08+00:00

The city of Surabaya is a tourist destination that has tourism potential in history, beaches, culinary tourism, cultural performances and others. The variety of tourism potential that the city of Surabaya has, encourages the city to continue to innovate in its tourism development so that it can be known by the wider community. The existence of the SSCT Bus is a manifestation of the innovation of the City of Surabaya to be able to introduce tourism through a different experience by riding a bus. This research aims to determine the development of SSCT Bus in promoting tourism in Surabaya. The methods used in this research are field observation, interviews and literature study. The results of the analysis show that SSCT Bus operations are still hampered by ticket reservations and limited quotas on SSCT Buses. Apart from that, SSCT Bus needs to pay attention to promotion through social media, namely creating a special Instagram account, which can focus more on the identity of SSCT Bus itself.

Analisis Faktor-Faktor yang Mempengaruhi Kinerja Karyawan Pada Natra Bintan a Tribute Portfolio Resort

2024-03-21T09:16:01+00:00

Employee performance in hotels is one of the factors that determine the development of a hotel. If the employee's performance is good, the company's goals will be achieved. But on the contrary, if the employee's performance is poor it will result in the service provided to guests not being optimal so that it will have a negative impact on the hotel. Therefore, employee performance is important to considered and researched in a company. One of the interesting hotels to research is Natra Bintan a Tribute Portfolio Resort. This type of research is quantitative research with a descriptive approach. The total of samples in this study is 84 people taken using saturated sampling techniques. The data collection technique uses a questionnaire arranged according to a Likert scale. Hypothesis testing uses factor analysis test with the help of the SPSS version 26 program. The purpose of this study is to analyze what factors influence employee performance at Natra Bintan a Tribute Portfolio Resort and analyze the factors that are most dominant in influencing employee performance at Natra Bintan a Tribute Portfolio Resort. The results of the study obtained the Kaiser Meyer Olkin test value (KMO) of 0.904 > 0.5 so that it can be stated that factor analysis is appropriately used to analyze the data obtained. Meanwhile, the results of the Barlett's Test of Sphericity state the results of significance at 0.000 <0.5 so that it can be concluded that there is a significant correlation matrix with a number of factors. Based on the total value of Variance Explained, there are 3 factors that are formed and have eigenvalues > 1 so that it can be concluded from this study that there are 3 factors that are formed, namely correlative factors, self-composition factors and working order factors that affect employee performance at Natra Bintan a Tribute Portfolio Resort.