Pengaruh Budaya Organisasi dan Komunikasi Terhadap Kinerja Karyawan Di Hotel Four Points By Sheraton Batam
##plugins.themes.academic_pro.article.sidebar##
##plugins.themes.academic_pro.article.main##
Abstract
This study investigates the impact of organisational culture and communication on employee performance at Four Points by Sheraton Batam. A quantitative methodology was adopted, utilising a causal-associative research design. Primary data were collected through a “Likert-scale questionnaire administered to a sample of 50 employees, selected via a saturation sampling technique. Subsequent data analysis was conducted using SPSS version 27, encompassing validity and reliability assessments, multiple linear regression, t-tests, F-tests, and the evaluation of the coefficient of determination. The empirical findings reveal that organisational culture and communication exert a positive and statistically significant influence on employee performance, both independently and simultaneously. Furthermore, the coefficient of determination demonstrates that these two independent variables explain 72,6% of the variance in employee performance, while the remaining 27,4% is attributable to exogenous factors beyond the scope of this investigation”. The results show that improving organisational culture and implementing effective communication can boost staff productivity. It is hoped that this research will assist hotel management in developing more efficient human resource management strategies to enhance organisational productivity and service quality.
##plugins.themes.academic_pro.article.details##
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
References
[2] P. Komunikasi, B. Organisasi, and D. A. N. Lingkungan, “Ni Made Triya Diva Gayatri 1 , I G A N Gede Eka Teja Kusuma 2 , I Komang Oka Permadi 3 Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar,” vol. 6, no. 2017, pp. 138–147, 2025.
[3] F. M. Bolung, E. Sentosa, S. E. Mm, and M. S. T. Mt, “Oikonomia : Jurnal Manajemen Pengaruh Budaya Organisasi , Pengembangan Karir , Dan Komitmen Organisasi Terhadap Kinerja Karyawan Hotel Desa Wisata TMII Jakarta,” 2021.
[4] A. Tirtadidjaja and R. Sarudin, “Pengaruh Gaya Kepemimpinan dan Budaya Organisasi t erhadap Loyalitas Karyawan Front Office Grand Hyatt Jakarta,” vol. 5, no. 2, pp. 198–204, 2022.
[5] S. Ayu and S. Karomah, “Pengaruh Kepemimpinan dan Komunikasi Terhadap Kinerja Karyawan di Hotel Nirwana Pekalongan,” 2022.
[6] K. Winanda and R. Destiwati, “Peran Komunikasi Horizontal dan Budaya Organisasi dalam Meningkatkan Kinerja Karyawan di Rocky Plaza Hotel Padang,” vol. 5, no. 4, pp. 2073–2086, 2024.
[7] P. Issn and V. Espirapika, “Jurnal Ekonomi dan Bisnis , Vol . 11 No . 1 Juli 2022 E - ISSN : 2654-5837 , Hal 395 – 407,” vol. 11, no. 1, 2022.
[8] M. Abrar and S. Andri, “Pengaruh Budaya Organisasi dan Pengembangan Karir Terhadap Kinerja Karyawan Hotel Grand Elite Pekanbaru,” vol. 7, no. 2, 2024, doi: 10.32877/eb.v7i2.1329.
[9] M. P. Gultom, R. Ferinia, M. P. Gultom, U. A. Indonesia, R. Ferinia, and U. A. Indonesia, “THE INFLUENCE OF ORGANIZATIONAL CULTURE AND COMMUNICATION ON EMPLOYEE PERFORMANCE : A STUDY ON ALLIANZ PENGARUH BUDAYA ORGANISASI DAN KOMUNIKASI,” vol. 4, no. 1, 2023.
[10] J. Manajemen, “Pengaruh Budaya Organisasional Dan Komitmen Organisasional,” vol. 15, pp. 62–66, 2019.
[11] J. E. Vokasi, “No Title,” vol. 2, no. 2, pp. 18–30, 2019.
[12] I. K. Murdana, “PERANAN KOMUNIKASI INTERNAL PIMPINAN DALAM MENINGKATKAN KINERJA KARYAWAN DI HOTEL ASHYANA CANDIDASA BEACH RESORT KARANGASEM , BALI,” vol. 21, no. 1, pp. 46–56, 2022, doi: 10.52352/jpar.v21i1.486.
[13] N. Qomari and T. Yuliantini, “The Role of Employee Engagement in Mediating Organizational Culture on Employee Performance,” vol. 10, no. 3, pp. 327–336, 2024.
[14] N. Luh et al., “Jurnal Satyagraha Jurnal Satyagraha,” vol. 04, no. 01, pp. 33–46, 2021.
[15] J. Satisfactions, A. C. Study, and B. Limited, “Arabian Journal of Business and The Role and Impact of Business Communication on Employee Performances,” vol. 7, no. 3, 2017, doi: 10.4172/2223-5833.1000301.
[16] J. Edbertkho and F. Sulaiman, “Pengaruh Komunikasi Terhadap Kinerja Karyawan di PT Surya Persada Plasindo Medan Tahun 2021,” pp. 290–294, 2021.
[17] K. Di, I. Asia, and A. Bandung, “Studi Kasus pada Divisi Galeri Indosat Gedung Graha Bumi Putera Jalan Asia Afrika Bandung ),” vol. 1, no. 1, pp. 75–88, 2017.