Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Loyalitas Kerja Karyawan Whiz Prime Hotel Kota Padang
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Dec 29, 2023
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Abstract
This research was conducted of this research is the work loyalty of Whiz Prime Hotel Padang employees which is influenced by the work environment and organizational culture. The aims of this study: 1) To know the effect of work environment and organizational culture on employee loyalty, 2) to describe work environment, 3) to describe organizational culture, 4) to describe employee loyalty. And the type of research used is quantitative research with a causal associative approach. The research was conducted at Whiz Prime Hotel Padang. For the population of this study as many as 62 people. And for the selection of this research sample, namely a saturated sample with a total of 62 people. And the data collection technique used is the Likert Scale which has been tested for its validity and reliability. The analysis technique of this study used multiple linear regression analysis which was processed with the help of the SPSS version 26.00 program. So the results of the study show that 1) There is a significant influence of the work environment and organizational culture on employee loyalty by 55.7%, 2) the work environment is in the fairly good category with an achievement score of 45%, 3) Organizational culture is in the category quite good with an achievement score of 42%, 4) Employee Loyalty is also in the fairly good category with an achievement score of 36%.
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
Aldiman, A., Abrian, Y., & Andres, F. (2023). Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Loyalitas Kerja Karyawan Whiz Prime Hotel Kota Padang. JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN, 4(3), 175-183. https://doi.org/10.24036/jkpbp.v4i3.62972
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[2] T. A. Robbins, S.P., & Judge, Perilaku Organisasi. Jakarta: Salemba Empat, 2002.
[3] & D. Endang, Motivationand Work Behavior, 3 Rd. Singapore: Mc - Graw-Hill, 2016.
[4] S. . Hasibuan, Manjemen Sumber Daya Manusia. Jakarta: Bumi Aksara, 2013.
[5] S. Gouzali, “Manajemen Sumber Daya Manusia jilid 2.” Gunung Agung, Jakarta, 2008.
[6] F. Ferdian, Y. Abrian, H. Suyuthie, and R. A. Sinensis, “The Effect of Work Compensation on Intention to Stay in the Hotel Industry During the COVID 19 Pandemic with Job Embeddedness as Mediation,” J. Organ. dan Manaj., vol. 18, no. 1, pp. 60–73, 2022, doi: 10.33830/jom.v18i1.2134.2022.
[7] T. Dutta and S. Dhir, “Employee Loyalty: Measurement and Validation,” Glob. Bus. Rev., pp. 1–18, Mar. 2021, doi: 10.1177/0972150921990809.
[8] K. Matzler and B. Renzl, “The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty,” Total Qual. Manag. Bus. Excell., vol. 17, no. 10, pp. 1261–1271, Dec. 2006, doi: 10.1080/14783360600753653.
[9] A. Andre and Y. Abrian, “PENGARUH PELATIHAN TERHADAP PRESTASI KERJA KARYAWAN DI THE AXANA HOTEL PADANG,” J. Kaji. PARIWISATA DAN BISNIS PERHOTELAN,vol.1, no. 1, pp. 7–16, 2020, doi: https://doi.org/10.24036/jkpbp.v1i1.2372.
[10] S. Danang, Manajemen Sumber Daya Manusia. Jakarta: PT Buku Seru, 2012.
[11] J. N. Fahira, Y. Abrian, and N. Wulansari, “Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan di Hotel Rangkayo Basa Kota Padang,” J. Kaji. PARIWISATA DAN BISNIS PERHOTELAN, vol. 3, no. 1, pp. 55–61, 2022, doi: https://doi.org/10.24036/jkpbp.v3i1.40072.
[12] K. . Chandra and S. Vianita, “PENGARUH LINGKUNGAN KERJA FISIK DAN NON FISIK TERHADAP MOTIVASI KERJA DAN KEPUASAN KERJA KARYAWAN ‘ Z ’ HOTEL SURABAYA,” J. Hosp. dan Manaj. Jasa, vol. 8, no. 2, pp. 203–219, 2020,
[13] Serdamayanti, Tata Kerja dan Produktifitas Kerja : Suatu Tinjauan Dari Aspek Ergonomi atau Kaitan Antara Manusia Dengan Lingkungan Kerjanya, Bandung: Mandar Maju, 2011.
[14] P. luh, putu, Yunia, anggy and S. anak, agung, Ayu, “Pengaruh Lingkungan Kerja dan Pengembangan Karir Terhadap Retensi Karyawan di Hotel Santika Nusa Dua Bali,” E-Jurnal Manaj. Unud, vol. 6, no. 3, pp. 1478–1506, 2017.
[15] A. Prabhakar, “Analysis of high job satisfaction relationship with employee loyalty in context to workplace environment,” Int. J. Appl. Res., vol. 2, no. 4, pp. 640–643, 2016.
[16] I. komariyah. Edison, Emron. Yohny anwar, Manajemen Sumber Daya Manusia. Bandung: Alfabeta, 2016.
[17] G. D. F. Lumningkewas, Adolfina, and Y. Uhing, “Analisis Pengaruh Budaya Organisasi Dan Loyalitas Terhadap Kinerja Karyawan Bank Sulut-Go Kantor Cabang Tomohon Impact Analysis of Organizational Culture and Loyalty on the Employee Performance At Bank Sulut-Go Tomohon Branch Office,” J. EMBA, vol. 7, no. 6, pp. 3269–3278, 2019.
[18] Susiani ; and H. Suyuthie, “PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN DI THE AXANA HOTEL PADANG,” Mimb. J. Penelit. Sos. dan Polit., vol. 8, no. 2, pp. 98–104, 2019, doi: https://doi.org/10.32663/jpsp.v8i2.1017.
[19] Sugiyono, “Sugiyono, Metode Penelitian dan Pengembangan Pendekatan Kualitatif, Kuantitatif, dan R&D , (Bandung: Alfabeta, 2015), 407 1,” Metod. Penelit. dan Pengemb. Pendekatan Kualitatif, Kuantitatif, dan R&D, no. 2015, 2015.
[20] Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung : Alfabeta. 2018.
[21] A. Rifqi and W. Ningsih, “Pengaruh Kompensasi, Lingkungan Kerja Dan Pengawasan Terhadap Semangat Kerja Karyawan Bagian Produksi Pada Pt. Tirta Sari Surya Rengat,” J. Online Mhs. Fak. Ekon. Univ. Riau, vol. 2, no. 1, 2015.
[22] A. P. Tambunan, “Lingkungan Kerja Dan Kepuasan Kerja Karyawan: Suatu Tinjauan Teoretis,” J. Ilm. Methonomi, vol. 4, no. 2, 2018.
[23] S. Sudarsono, “Budaya Organisasi,” Widya Balina, vol. 4, no. 2, 2019, doi: 10.53958/wb.v4i2.39.
[24] Bangun w, “BUDAYA ORGANISASI: Dampaknya Pada Peningkatan Daya Saing Perusahaan,” J. Manaj., vol. 8, no. 1, pp. 38–49, 2004.
[25] C. D. Hendrix and Y. Abrian, “Peran Budaya Organisasi dalam Mempengaruhi Loyalitas Karyawan di Grand Rocky Hotel Kota Bukittinggi,” J. Kaji. Pariwisata dan Bisnis Perhotelan,vol.3,no.3,pp.170–176,2022, doi:https://doi.org/10.24036/jkpbp.v3i3.49972.
[26] V. Rose, “Pengaruh budaya organisasi terhadap loyalitas karyawan melalui komitmen organisasional sebagai variable intervening,” Manag. Bus. Rev., vol. 3, no. 2, pp. 104–115, 2019, doi: 10.21067/mbr.v3i2.4722.
[27] I. S. Kurniawan, “Faktor-faktor yang mempengaruhi loyalitas karyawan,” J. Ekon. dan Manaj. KINERJA, vol. 16, no. 1, pp. 85–97, 2019.
[28] T. I. Pitoy, R. J. Pio, and W. Rumawas, “Faktor-Faktor Yang Mempengaruhi Loyalitas Karyawan (Studi Pada PT Midi Utama Indonesia Tbk. Branch Manado),” Productivity, vol. 1, no. 4, pp. 339–344, 2020.
[29] N. P. Nainggolan, “Pengaruh Pelatihan, Lingkungan Kerja Dan Loyalitas Terhadap Kinerja Karyawan Pada PT. Hotel Instar Kota Batam,” Sci. J. J. Ilm. Mhs., vol. 1, 2021.
[30] M. Agmasari and E. Septyarini, “Pengaruh Lingkungan Kerja, Kompensasi, dan Budaya Organisasi terhadap Loyalitas Kerja Karyawan PT Antar Lintas Sumatera di Yogyakarta,” Reslaj Relig. Educ. Soc. Laa Roiba J., vol. 5, no. 3, 2022, doi: 10.47467/reslaj.v5i3.1670.
[31] Ayunda, “Pengaruh Budaya Organisasi Terhadap Loyalitas Karyawan Di Lembang Asri Resort Bandung,” J. Manaj. Perhotelan …, vol. 2, no. 3, pp. 198–204, 2018.
[32] A. Tirtadidjaja and R. Sarudin, “Pengaruh Gaya Kepemimpinan dan Budaya Organisasi terhadap Loyalitas Karyawan Front Office Grand Hyatt Jakarta,” J. Manaj. perhotelan dan pariwisata, vol. 5, no. 2, pp. 198–204, 2022.
[33] F. M. Bolung, E. Sentosa, and M. Marnis, “Pengaruh budaya organisasi, pengembangan karir, dan komitmen organisasi terhadap kinerja karyawan Hotel Desa Wisata TMII Jakarta,” Oikonomia J. Manaj., vol. 17, no. 2, pp. 141–154, 2021.
[34] Z. Mawadah, T. Setyowati, and P. Winahyu, “Pengaruh Pengembangan Karir, Kompensasi, Dan Budaya Organisasi Terhadap Loyalitas Karyawan Hotel Ijen View Bondowoso,” Natl. Multidiscip. Sci., vol. 1, no. 3, pp. 537–543, 2022.
[35] D. Darti and M. Kusuma, “Pengaruh Budaya Organisasi, Lingkungan Kerja dan Work Family Conflict Terhadap Kinerja Karyawan Hotel The Madeline Kota Bengkulu,” Ekombis Rev. J. Ilm. Ekon. Dan Bisnis, vol. 10, no. 2, pp. 1183–1194, 2022.